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Began – 7/13/17 I only used Nite Owl because Thermador uses them as their approved repair provider, and Thermador did not have an opening for 10 days. Made an appointment with Tracy the receptionist/Owner. Nite Owl tech Dave (owner) showed up on scheduled date -...
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1.1
I liked
  • Showed up on time at the first appointments
I didn't like
  • Any thing else they did
#1100367
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I was told something akin to "We might be able to make it in the afternoon." However, I was adamant that I could only have someone at the house in the afternoon from the start. One would think that they would try to find a day where they could accommodate my...
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1.0
#936483
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Just had a horrible, horrible, horrible experience with them yesterday! I wish I had checked reviews earlier. I got their number by Decor's customer service, and didn't even think about shopping around. I asked for fixing 2 out of 5 of my burners. And the guy came...
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#803728
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ne of the worst customer service companies I have EVER dealt with. The lady who answers the phone needs to learn people skills and how to be flexible to meet customers needs. Instead of offering a solution to the scheduling conflict she flat out said we are full and...
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#614453
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Nite Owl Appliance Repair in Joliet, IL The BBB rarely issues a rating of 'F.' But that's the rating it gives for this sorry imitation of a service company. Just go to the Chgo BBB website to verify: ...
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Anonymous
bbb

we are the bbb your coment on nite owl are un ture shame on for what you are saying THE BBB.

Anonymous
jeff

i called bbb nite owl does not have a f it was a c sounds like jenna is a loser

#198993
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Nite Owl Appliance Washing Machine Repair Review

Nite Owl Appliance Repair
#741739
5.0
Details
I look up nite owl they have A+ with BBB I THINK YOU ARE A CYBER BULLY. I USED NITE. THEY WERE EXCELLENT WITH EVERYTHING SCHEDULE WAS GREAT SERVICE Was delightful
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